Service Supervisor

Responsibilities:
Assist the management with daily operational matters
Motivate team members and maintain a high level of team cohesiveness
Ensure staff adhere to company SOP
Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
Plan routine cleaning of the outlet
Routine inventory stock checking
Maintain Food Hygiene and Safety Standards
Execution of maintenance schedule for equipment and perform routine inspections
Able to resolve any service disruptions or customer complaints
Able to demonstrate excellent communication and interpersonal skills
Responsible for the preparation work of outlet opening and closing during operation hours Requirements:
A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
At least a Certificate in Food & Beverage service
Great communication skills