**Responsibilities**
- Provide administrative support to the Claims Team
- Prepare, check and submit claim forms and related documentation
- Update claims status on internal system and platform
- Communicate with clients and handle enquiries on insurance coverage, claims, pre-authorization, etc.
- Liaise with insurance partners, clinics/hospitals, third-party administrators on claims matters
- Support on claims administration of individual and corporate policies
- Ensure compliance with regulatory standards, company policy and guidelines
- Maintain client confidentiality and strictly adhering to PDPA and compliance requirements
- Any other duties and responsibilities that may be delegated from time to time
**Requirements**:
- Customer centric, meticulous, strong analytical, written communication skill
- Able to multitask, well organized and work under pressure to meet tight deadlines
- Exposure in general insurance industry will be an added advantage but not a must
- Proficient in Microsoft Office (e.g. Microsoft Excel) and PDF editor
- Insurance Certifications such as BCP, CGI, Com GI and HI are an advantage
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $3,500.00 per month
Schedule:
- Monday to Friday